How we collect, use, and protect your personal information.
lotus-side is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
By using our website or submitting personal information through our forms, you consent to the practices described in this policy.
We collect information that you provide directly to us, including:
We also automatically collect certain technical information when you visit our website, including browser type, device information, pages visited, and referral sources.
Your personal information is used to:
We share your personal information only when necessary to provide our services:
We do not sell your personal information to third parties for marketing purposes.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted staff access to personal data.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for seven years in accordance with financial record-keeping requirements.
You have the right to:
To exercise these rights, please contact us using the details provided below.
For questions about this Privacy Policy or to exercise your data rights, please contact:
lotus-side
42 Waterfront Lane
Liverpool, L3 4BN
United Kingdom
Email: [email protected]
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the bottom of this page indicates when this policy was last revised.
Last updated: January 2024